Frequently Asked Questions

Essential oils are 100% plant material fragrance. Fragrance oils, on the other hand, contain man-made or synthetic material.

Our odor eliminating oils are 100% pure essential oils which also contain all-natural odor eliminating technology. When diffused, the oils neutralize odor causing molecules and create a refreshing environment without the use of harmful chemicals or artificial fragrances.

Essential oils can be used topically when diluted with a carrier oil like olive oil or coconut oil. Keep away from eyes, ears, nose, mouth, and other sensitive areas.

Best practices state that one ½ tsp of a carrier oil, like olive, coconut, jojoba or almond oils, be combined with every 1-2 drops of essential oil.

Typically, oils have a shelf life of 18-24 months. Certain oils, like citrus oils, breakdown faster and have a reduced shelf life of about 12-18 months. Our bottles are made with amber glass which protects the oils from UV light. This prevents the oils from being damaged and extends the shelf life.

To extend the shelf life of your oils, store in a cool, dry place with the cap closed tightly. Oils can be frozen without damaging them. Thaw completely before using.

We work with a network of leading essential oil suppliers. Our suppliers are experts in cultivating and distilling our oils to extract only the essence of the plant material. Placing a priority on scent profile and purity, our suppliers secure the quality oils from the best crops from all around the world.

Each batch of our oils, once collected, is tested to make sure it is free of pesticides, herbicides, and any other contaminants, but are not officially certified organic.

Our suppliers label many of our oils as food grade and our oils are generally recognized as safe or GRAS. That said, our oils are meant to be used in our ultrasonic diffusers or used topically. We do not recommend the internal use of essential oils.

Strict Federal regulations guard against us making any health claims regarding the medical use of essential oils.

Always consult a physician prior to use of essential oils during pregnancy, and exercise caution during use. See IFPA (International Federation of Professional Aromatherapists) guidelines regarding essential oils and pregnancy at https://naha.org/assets/uploads/PregnancyGuidelines-Oct11.pdf .

Always consult a physician prior to use of essential oils while breastfeeding, and exercise caution during use. Always dilute oils, avoid contact with nipples, and keep oils out of reach of babies.

• Diffusing essential oils in our ultrasonic diffusers is the safest way to use them.
• Make sure all label warnings and cautions are read.
• Keep out of reach of children and pets.
• Essential oils are flammable. Keep away from flames, heat, and any ignition sources.
• Do not apply undiluted essential oils directly to skin. Always dilute with a carrier oil like olive, coconut, jojoba or almond oils first. Only then should essential oils be applied directly to the skin.
• If using topically, always test essential oils on a patch of skin on the inner arm first. If redness or irritation occurs, discontinue topical use of essential oils.
• Do not ingest essential oils. We do not recommend the internal use of essential oils.
• Keep essential oils out of eyes, ears, nose, mouth, or any other body opening. Again we do not recommend the internal use of essential oils.
• Essential oils do not possess the same properties as their plant. Essential oils should only be used as directed on labels and cautions. If you have any serious medical conditions such as, but not limited to, heart or kidney problems or epilepsy, do not use essential oils unless a physician or medical professional is first consulted.

• If essential oils come into contact with eyes, immediately flush with cold milk or vegetable oil to dilute. If stinging remains, seek medical attention immediately.
• If essential oil is irritating your skin, use cream or vegetable oil to dilute and wash with soap and warm water. Repeat often if necessary.
• If ingested, call the National Capital Poison Control Center at 1-800-222-1222.
• If ingested by a pet, call the Animal Poison Control Center at 1-888-426-4435.

We do not recommend the topical or internal use of essential oils on pets.